Effective Date: January 1, 2025
Last Updated: October 25, 2025

1. Introduction

America Community Facelift (“ACFC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website, www.ACFCusa.org (the “Site”), and any related services, including donations, event registrations, volunteer sign-ups, account creation, and eCommerce transactions (collectively, the “Services”).

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide to us, including:

• Full name, mailing address, email address, and phone number

• Account login credentials (if you create an account)

• Payment details (processed securely by third-party payment processors)

• Donation history and communication preferences

• Volunteer or partnership information you submit

b. Non-Personal Information

Information collected automatically through cookies, analytics, or similar technologies, including:

• Browser type, device information, and IP address

• Pages visited, time spent, and referring URLs

• General geographic location

3. How We Use Your Information

ACFC uses collected information to:

• Process donations, event registrations, and purchases

• Manage volunteer and partnership applications

• Communicate organizational updates, newsletters, and fundraising opportunities

• Improve our programs, website functionality, and user experience

• Maintain internal records and comply with applicable laws

• Prevent fraudulent activity and ensure website security

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (for U.S. Residents)

Our data collection and use comply with U.S. federal and Ohio state privacy laws, including:

• Ohio Revised Code Section 1349.19 (Data Protection Act)

• Children’s Online Privacy Protection Act (COPPA)

• Federal Trade Commission (FTC) Fair Information Practices

We process your information with your consent, as necessary to perform transactions or as required by law.

5. Information Sharing and Disclosure

We may share limited information with:

• Service Providers: Third-party vendors who support payment processing, email communication, website hosting, and analytics.

• Legal Compliance: If required by law, regulation, or legal process.

• Protection of ACFC and Others: To prevent fraud, enforce our Terms of Use, or protect the rights and safety of ACFC and our users.

All vendors and partners handling user data are required to maintain strict confidentiality and data protection standards.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to ensure secure data transmission, no method of storage or transmission over the internet is completely secure.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings; however, this may limit some website functionality.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing communications

• Request restriction of processing or data portability

To exercise these rights, contact us at info@acfcusa.org.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law, including recordkeeping obligations for donations and nonprofit compliance.

10. Children’s Privacy

ACFC does not knowingly collect or solicit personal information from children under 13 years of age. If we learn that we have inadvertently collected such data, we will promptly delete it.

11. Third-Party Links

Our website may contain links to external sites not controlled by ACFC. We are not responsible for the content, privacy practices, or security of third-party websites.

12. eCommerce and Donations

When processing transactions or donations, ACFC uses reputable third-party payment processors (e.g., PayPal, Stripe, Donorbox, Givebutter). These platforms handle financial data according to their respective privacy and security standards.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

America Community Facelift (ACFC)
4449 Easton Way Suite 200
Columbus, OH 43219
📧 Email: info@acfcusa.org
📞 Phone: (877) 223-2872